Ask for feedback. Feedback can be collected in a wide variety of methods; whether in real-time like at the world’s first hotel in “live beta,” or with post-event surveys on a mobile event app. SAP’s Sapphire Now conference worked with University students to gather brief, in-person interviews with attendees throughout the show. This helped to capture impressions immediately, ensuring they weren’t lost.
Welcome newbies. Setting the stage and guiding newcomers on what they should expect throughout a conference can help them focus and not get overwhelmed. Microsoft has taken this one step further at their Worldwide Partner Conference by staffing a live “help desk” and adding a post-event workshop to provide next-steps and real-world applications for first-time attendees.
Run a volunteer program. The tech start-up – Collision Conference – invites volunteers to help with registration, social media and speaker services for the four-day event. Instead of hiring staff, the volunteers are compensated with complimentary access to the event. Considering running a similar program for large events, or a “scholarship” program for smaller events. This will help with event publicity too.
Inspire attendees. The wedding industry summit, Engage!16, inspires its attendees by making them feel as special as couples feel on their wedding day. Organizers shower participants with luxurious gifts and take them on a journey of surprise and delight. Do away with meaningless conference swag, and incorporate emotional storytelling to inspire the audience and make the message more impactful – it’s what participants are asking for according to an EventTrack survey.
Think outside your industry. A professionally diverse audience fosters fresh thinking. The Re/Code annual Code Conference organizers did this by manually curating the invite list instead of offering attendance to past attendees first. Industry diversity can easily be applied to speaker presentations or panel discussions to offer different viewpoints to the audience. The whole concept of event festivalization plays into this too, as it combines entertainment and education, creativity and business.
Livestream for widespread reach. Global issues should have a global stage. Mashable’s Social Good Summit partners with the United Nations Foundation to discuss how technology and new media can help tackle issues such as poverty and climate change. Livestreaming the event for people that were not able to attend in person expanded the conversation to 90,000 people from 200 countries and territories. More than just an isolated event, the conversation continued long after the meeting was over.
Engineer serendipity. The Collision conference literally did just that. They utilized applied statisticians and computational physicists to figure out people who would benefit from meeting one another. Investors were also directed toward startups that matched their interests. Even if you don’t hire an engineer for your next program, the concept can still be applied. It can be as simple as collecting personal preferences during event registration, such as hobbies, in order to group those with similar interests on activities or tours.